NFU | CarInsuranceReviews.co.uk

The experts say:

💬

NFU's car insurance is a great option for drivers of any age, from 17 to 80. It has a Fairer Finance Star Rating of 4 stars and scores 81% on the Which? Policy Score, 90% on the Which? Customer Score, and is ranked 1 out of 26 policies by Which? Recommended Provider. Plus, with a cover limit for lost keys and an uninsured driver promise, you can rest assured that you'll be taken care of in the event of a mishap. Most importantly, they offer a courtesy car for the duration of repairs - so you can get back on the road in no time! All in all, NFU's car insurance is an excellent choice.

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What NFU customers are saying right now:

The Good

✅ Quick and easy to submit claims
🤩 Exceptionally courteous and efficient customer service
💯 Highly recommended by repeat customers
😎 Guided through the process with helpful advice
🤝 Mutual company providing excellent value

The Bad

🚫 Terrible response times to customer requests for help
🤦‍♂️ Uncompetitive pricing compared to other insurers
💩 Jobworths who criticise customers and ask pointless questions

NFU customer reviews summary

NFU car insurance has earned a solid 8/10 for its good service record and commitment to customer satisfaction. From emergency gallbladder operations abroad to sensitively re-arranging car insurance after a death in the family, NFU have been praised for their quick claims processing and helpful staff. Even those who find the prices not competitive enough have acknowledged the exemplary customer service provided.

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Mrs Wheel