Halifax Car Insurance Review

The experts say:

What Halifax customers are saying right now:

The Good

• 🤩 Excellent fraud service and fast call response times.
• 😀 Easy to use app with quick notifications.
• 😃 Helpful staff who work hard to resolve problems.
• 🤗 Power of Attorney setup available.
• 😁 Fixed deals available with a competitive rate.

The Bad

• 🤬 Staff not professional, accessing accounts from home.
• 🤯 Poor I.T systems and long waiting times on phone calls.
• 🤬 Hard search done on credit account when opening a new account.

Halifax customer reviews summary

Halifax car insurance has had a troubled few weeks, with customers reporting a number of issues ranging from slow customer service response times to broken systems and hard credit searches. Although some have praised the bank's fraud detection service, others have found it difficult to set up accounts and been frustrated by long call wait times. With some people even feeling unable to trust the staff working from home, Halifax car insurance is in need of improvement. Score: 5/10