Dial Direct Car Insurance Review

The experts say:

What Dial Direct customers are saying right now:

The Good

• 👍 Quick to set up with fair pricing
• 🙌 Customer service responds quickly and satisfactorily
• 😀 Great coverage and competitive prices
• 👌 Prompt in sending all documentation and courtesy call
• 😌 Cheaper than renewal with previous insurance

The Bad

• 😡 Charges for missed direct debits
• 😠 Additional fee for mid-term policy changes
• 😤 Unable to offer a new quote for transferring policy

Dial Direct customer reviews summary

Overall, Dial Direct car insurance has a mixed reputation. Some customers have had smooth experiences with quick customer service and competitive quotes, while others have experienced issues with charges and customer service. It is important to be aware of the policy details before committing to a contract with Dial Direct. Overall score: 6/10.

Frequently Asked Questions about Dial Direct

Who owns Dial Direct Insurance?

Dial Direct is owned by BISL Limited, which is part of the Markerstudy Group. Established in 2001, Markerstudy insures more than 6 million customers, and employs 5,000 people.

Who underwrites Dial Direct?

Like many car insurance brokers, Dial Direct works with a panel of different insurers. The company says that "most of the leading UK insurers" are on its panel.