The experts say:
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Carole Nash's car insurance offers a generous cover limit for lost keys, as well as a courtesy car for the duration of any repairs that are needed. They also have an uninsured driver promise, so you can be sure that your finances will be protected if someone who is not insured is involved in an accident with you. The Fairer Finance Star Rating given to this policy is 3 Stars, but Carole Nash has not been designated as a Which? Recommended Provider. All in all, Carole Nash's car insurance seems to provide a solid level of financial protection with several helpful features included. But is Carole Nash car insurance any good, according to its customers? Read on to find out.
What Carole Nash customers are saying right now:
The Good
- 🤩 Easy to deal with and provide DNA tracking kit with initial bike policy
- 🤑 Offers competitively priced insurance, even with helmet and leather cover added on
- 😃 Outstanding customer service
- 🙂 Quick response time to phone calls
- 👍 Brokerage fees are affordable if changes need to be made
The Bad
- 😡Avoid at all costs, as it has led to people losing money and getting headaches.
- 😠Deceiving "extras" and payment restrictions, as well as high brokerage fees when making changes to the policy.
- 🤬First time callers had long wait times and customer service was poor, with people being hung up on and transferred between departments without their request being fulfilled.
Read more customer reviews of Carole NashCarole Nash customer reviews summary
Carole Nash car insurance seems to be a hit and miss experience for customers. While some have reported great customer service and automatic reductions in annual premiums, others have experienced deceiving "extras", long wait times on the phone, and unexpected fees. On top of that, Carol Nash's online system can be faulty, leading to confusion and unnecessary cancellations. Overall, Carole Nash car insurance is an unreliable option if you're looking for a stress-free process - so buyer beware! Score: 4/10
Is Carole Nash one of this year's Top 10 car insurance companies?
